Eric Chen, cofounder of Startpad, successfully made the leap from a corporate employee to entrepreneur two years ago. He joins us in this episode to talk about the challenges he faced managing his own business, the mistakes he made, and the lessons he learned.
“One of the most important aspects of that is understanding every bit of the process, having working knowledge, and being able to help out your staff when they do have trouble.”
“You realize this once you are leading a team – they (your staff) take every micro-action you do and it translates back into their performance. If something does go wrong and you’re not able to figure it out and you’re lashing out, they all get frustrated too. As opposed to if you sit down and work through the situation, then your staff can learn to adopt that method of “I need to also figure out how to help the company.”
“I was always micromanaged as an employee in my full-time job. I do recognize the efficiency in doing that, but I also recognize the negative impact it does have on the employees. So, the way we manage our employees is, ideally, complete freedom in what they do.”